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Spitfire Strategies Privacy Policy
Effective Date: March 6, 2025
Spitfire Strategies LLC (“Spitfire,” “we,” “us” or “our”) recognizes the importance of personal privacy of our customers and online visitors. We have created the following privacy policy (“Privacy Policy”) to inform you of our information collection, use, storage and sharing practices for when you visit our website available at https://spitfirestrategies.com/ (the “Site”).
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you provide us with your information, including when you visit our Site, you accept the terms of this Privacy Policy and our Terms and Conditions, and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.
- Information We Collect
- Personal Information
Spitfire collects personal information about you, which may include:
- Name
- Email address
- Organization name
- Username and password
- Position/job title
- Payment information, including but not limited to credit or debit card numbers, Card Verification Value (“CVV”), billing address and card expiration date
- Training topics you are interested in
- Details of your specific orders and transactions with us, including the webinars/courses you’ve purchased and your shopping/consuming histories or tendencies.
This information is collected and stored electronically when you register an account with us, sign up for our newsletter, purchase one of our webinars/courses or contact us.
Where permitted by applicable law, we may combine your personal information with other non-personally identifiable information we have collected from you. We may also combine your personal information with information we receive about you from our service providers.
- Information Collected Automatically
In addition, information about your device’s hardware and software is automatically collected by Spitfire when you use the Site. This information may include:
- IP address
- Browser type
- Device type, model and brand
- Type and version of operating system
- Access times and dates
- Geographic location
- General demographic information (e.g., gender, age group)
- Other technical information such as protocol status and substatus, bytes sent and received, and server information.
We may also collect information regarding traffic patterns. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain the quality of the Site and to provide general statistics regarding use of the Site.
- Cookies
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
We may also use third-party cookies, like Google Analytics, for example, which sets cookies on the Site to help analyze how visitors use the Site. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose.
Cookies help us improve the Site by providing us with information about which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. We also use cookies to help improve your experience with the Site.
Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
- How Information is Used
We may use the information we collect for any of the following purposes:
- to provide the Site to you and to improve the Site;
- to create and manage your account with us;
- to operate, improve, and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
- if you sign up for our email list, to send you our newsletters and emails about products, services or offers that we think might be of interest to you;
- to conduct surveys about our webinars/courses;
- for security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
- to complete and fulfill your purchase, for example, to process your payments, deliver your order, communicate with you regarding your purchase, and provide you with related customer service;
- to respond to your inquiries and communicate with you;
- For our other business purposes, such as data analytics, accounting, auditing and reporting, developing new products and services, identifying Site usage trends;
- As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy and our Terms and Conditions; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
- Disclosure of Information
We may disclose your information:
- With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide data analytics on the Site, send out email updates about the Site and our products and services, and to process payments.
- Through Tracking Technologies. We may share information collected through tracking technologies set on the Site with our website analytics service providers.
- For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental or law enforcement request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
- Changes of Control. We reserve the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Spitfire does not share your personal information with third parties for those third parties’ direct marketing purposes.
- Links to External Websites and Online Services
Our Site may contain links to third-party websites and online services. Any access to and use of such third-party websites and online services is not governed by this Privacy Policy, but is instead governed by the privacy policies of those third-party websites and online services, and we are not responsible for the information practices of such third-party websites and online services.
- Social Media
Some aspects of the Site may allow you to interface with social media, such as LinkedIn. We will attempt to identify these aspects of the Site to you, for example, by identifying them with the applicable third-party logos or trade names. By using these interfaces, you will allow us to access information about you from those other online services, including information and other content that you submit to those online services. If you interface with the Site through your social media account, we may contact you or enable you to share your experience and content via your social media account, which information may be publicly viewed by other users of those services. For a description on how such social media services and other third-party platforms, plug-ins, integrations, and applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings with that service or platform.
- Your Rights and Choices
You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in such emails or contacting us at help@spitfirestrategies.com.
You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at help@spitfirestrategies.com.
- Data Security and Retention
Spitfire uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information. However, please note that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. It is your responsibility to protect the security of your login information.
We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
- Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
- Children
We do not knowingly collect or maintain personal information from any person under the age of eighteen. No parts of our Site are directed to or designed to attract anyone under the age of eighteen.
- Nevada Residents
Under Nevada law, Spitfire does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us at help@spitfirestrategies.com.
- Questions / Contact Us
If you have any questions regarding this Privacy Policy, please contact us at help@spitfirestrategies.com.
- Notification of Changes
Any changes to our Privacy Policy will be posted to this page so users are always aware of the information we collect and how we use it. Accordingly, please refer back to this Privacy Policy frequently as it may change.